Privacy Policy
Resistile (Pty) Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act, No. 4 of 2013 ("POPIA") and other applicable laws.
We may collect the following types of personal information when you interact with us, visit our website, or use our services:
Personal Identification Information: Name, email address, phone number, and physical address.
Usage Data: Information about how you access and use our services, including IP addresses, browser type, and usage patterns.
1. Information We Collect
We collect personal information in the following ways:
Directly from you when you fill out forms, contact us, or engage in other interactions.
Automatically through the use of cookies, log files, and similar technologies when you visit our website or use our services.
2. How We Collect Your Information
We collect and use your personal information for the following purposes:
To provide and manage our services.
To communicate with you regarding our services, promotions, and updates.
To improve our website and services based on your preferences and feedback.
To comply with legal obligations and resolve disputes.
3. Purpose of Collecting Personal Information
We will not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:
With service providers, the only service provider we use iss our accounting package which we use for quotations and invoicing. This is a reputable company that are under the same POPI act obligations.
To comply with legal obligations under South African law or to protect our legal rights, property, or safety.
In the event of a business transfer such as a merger, acquisition, or sale of assets.
4. Sharing Your Information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee the absolute security of your data
Under the Protection of Personal Information Act (POPIA), you have the following rights concerning your personal information:
Right to Access: You can request access to the personal information we hold about you.
Right to Correction: You can request the correction of any inaccurate or incomplete personal information.
Right to Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
Right to Object: You may object to the processing of your personal information for specific purposes.
To exercise your rights, please contact us at Nevan@resistile.com; 083 255 5944.
6. Your Rights
We use cookies and other tracking technologies to enhance your experience on our website. You can control cookie settings through your browser, but disabling cookies may impact certain functionalities of the website.
7. Cookies and Tracking Technologies
8. Transfers of Personal Information
We do not transfer any of your information to any 3rd party unless it is at your request.
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.
9. Retention of Personal Information
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
10. Changes to This Privacy Policy
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:
Resistile (Pty) Ltd
Nevan@resistile.com
083 255 5944
Effective Date: 10 January 2025
11. Contact Us